We have a range of plans to suit your needs. See below for comparison of plans
IT SUPPORT PLANS
- Servers monitored 24/7
- Server updates
- Antivirus update/alerts for all machines
- Backups monitored every day
- Access to our IT knowledgebase (coming soon)
- Ongoing Strategic Reports
- Workstation Updates
- Remote Phone Support (8:30 am – 5:30 PM)
- Onsite Callout (8:30 am – 5:30 PM)
- Onsite After-Hour Call out rate
- System Health reports
- Response time Guarantee(8:30 am – 5:30 PM)
Peace of Mind
Complete IT Managementwith Unlimited Remote Support & Fixed no. of hours for onsite support
- Unlimited
- Fixed monthly hours included in your package
- Not included
- 3 monthly
- Less than 2 hours
Remotely yours
Complete IT Managementwith Unlimited Remote Support only
- 3
- Unlimited
- Not included
- Not included
- 3 monthly
- Less than 2 hours
Fixed Retainer
We sit together and workout how many hours of support your business needs
- Optional
- Not included
- Optional
- Optional
- Limited by package
- Limited by package
- 1.5 hours deducted for every hour used
- Optional
- Less than 4 hours
All prices exclude 10% GST.
All packages can be tailored to suit your needs. If a service is not included but you would want it to be included, please talk to us.
Parking and travel time are not included in any of the packages.
Our fixed retainer plans start from 10 hours/month